Privacy Policy
Introduction
At Luxttyer, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
By using our website, www.luxttyer.co, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide when placing an order, contacting customer support, or subscribing to our communications.
This information may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through trusted payment providers)
- Order history and purchase details
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver products and services
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Send promotional communications when consent has been provided
We do not sell, rent, or trade your personal information to third parties.
Payment Security
All payments are processed through secure and trusted payment gateways such as Shopify Payments, PayPal, Stripe, and other authorised providers.
Luxttyer does not store complete credit card information on its servers.
Data Storage and Retention
Your information is stored securely and retained only for as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
Third-Party Services
We may share limited information with trusted third-party service providers, including:
- Payment processors
- Shipping and logistics partners
- Website analytics providers
- Marketing platforms
These providers only receive the information necessary to perform their services and are required to protect your data.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing of your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
Cookies
Our website uses cookies to improve functionality, analyse traffic, and personalise your shopping experience.
For more information, please review our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with an updated revision date.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Privacy Department
Website: www.luxttyer.co
Email: privacy@luxttyer.co
Support: support@luxttyer.co
Location: London, United Kingdom