Shipping Policy
Last Updated: June 2026
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, promotions, or holidays, processing times may be extended.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delivery Times
Luxttyer works with trusted international fulfilment partners to provide quality products at competitive prices.
Estimated delivery times:
- United Kingdom: 7–20 Business Days
- Europe: 7–20 Business Days
Delivery times are estimates only and may vary due to:
- Customs procedures
- Courier delays
- Weather conditions
- Peak shopping seasons
- Unforeseen logistical issues
Order Tracking
Once your order is dispatched, you will receive a tracking number via email.
Tracking information may take 2–5 business days to become active after shipment.
Customers can track their orders through our tracking page or the courier's website.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If incorrect information is provided during checkout, Luxttyer cannot guarantee successful delivery and may not be able to offer refunds for lost parcels resulting from incorrect address details.
Lost or Delayed Packages
If your package has not arrived within 20 business days after dispatch, please contact our support team.
We will work directly with our logistics partners to investigate the shipment and provide updates.
Customs and Import Duties
For international shipments, customs duties, taxes, or import fees may apply depending on the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Contact Information
Website: www.luxttyer.co
Email: support@luxttyer.co
Location: London, United Kingdom